ADD VALUE TO YOUR ORGANIZATION
Give your organization a competitive edge. In today's market environments success is measured in terms of quality and service. Objectives of quality are important organizational goals. Allow Added Value Services to support your endeavors by giving you that competitive edge through ISO implementation and maintenance, and through quality of service evaluation.
ISO 9001 IMPLEMENTATION AND MAINTENANCE
We will help you achieve and sustain your certification (or others such as ISO 14001, OHSAS 18001, and R2). We will ensure your understanding of requirements. We will help you tailor the system to your business needs and specifications so you can benefit from a strong and effective Quality and/or Environmental Management System. We will help your organization achieve planned results and foster continual improvement by providing unbiased support and robust internal audits.
QUALITY OF SERVICE EVALUATION - MEASURE TO IMPROVE
Our services will help your organization ascertain exactly what type of customer service is delivered and perceived by your customers. Results of evaluation are great indicators, which can help both as a coaching and a management tool. Front line employees are the ones directly in touch with your customers and are one of the most valuable assets to your organization. Wisely investing in their evaluation, training and coaching will help your front line team achieve their most significant goal which is one of delighting you customer.